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Hard Dollar Corporation Exceeds Goal for Customer Satisfaction

Independent Survey Reveals That Clients are Very Satisfied and Would Recommend Hard Dollar to Other Infrastructure Contractors

TEMPE, Ariz. – March 25, 2003 Hard Dollar Corporation, the leading provider of integrated cost estimating and construction management systems for the infrastructure construction industry, announces the results of an independent customer satisfaction survey. The survey, conducted earlier this year, was designed to measure client satisfaction regarding Hard Dollar’s support, service, and product quality and reliability. In the annual survey, randomly selected customers are interviewed to provide status and feedback regarding one of the company’s corporate goals, which is to continually meet its clients’ needs through every stage of the client life cycle. This year’s survey, conducted by The Summit Group, covered a sample size of 310 companies, and the overall results exceed the company’s expectations for 2002.

Hard Dollar uses the survey results to measure performance in meeting its strategic directives for providing state-of-the-art support and services. The company will leverage the results to ensure that it continues to meet or exceed its clients’ expectations, and to devise methods to augment this year’s results in the future. “Our long-term customer relationship is taken seriously at Hard Dollar. We want to ensure that every client receives unparalleled support as part of our commitment to them,” said Kevin Smith, Hard Dollar vice president, client services. “Our goal is to provide a multifaceted solution that starts with superior products, that is continued with unmatched services and support.”

Respondents were asked to rank Hard Dollar based on the service received and level of satisfaction with the product. 92% of the respondents ranked Hard Dollar’s support and service “above average,” up from 87% in 2001. In rating the quality and reliability of software products, 91% of the respondents ranked Hard Dollar “above average,” up from 89% in 2001. When respondents were asked if they would recommend Hard Dollar to other infrastructure contractors, an astounding 94% confirmed they would recommend Hard Dollar.

“This survey further illustrates our commitment to enhancing the client service experience,” said Tom Blondi, Hard Dollar president and CEO. “We’re very proud of the fact that we have a long history of providing industry leading technology solutions which exceed our client’s expectations for usability and productivity. As a company, we are only as good as our clients’ overall satisfaction with our solutions. It is very gratifying to see these results.”

About Hard Dollar Corporation

Founded in 1989 by construction industry veterans, Hard Dollar Corporation is the world’s leading provider of integrated estimating and job control software for construction contractors. Hard Dollar BID*BUILD is a comprehensive suite of fully integrated software modules, designed specifically to manage the rigorous and ever-changing demands of construction projects in real-time to maximize profits. Hard Dollar BID*BUILD was named “Technology's Hottest” by Constructech magazine, the leading national publication on construction technology.

Hard Dollar systems are deployed today by thousands of users to manage billions of dollars worth of transportation, water and sewer, heavy civil, environmental remediation, power and industrial projects every month. For more information on the company or its products, visit www.harddollar.com.

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